RYCROFT HOTEL STANDARD POLICIES

Rycroft Hotel enforces standard garanteed reservation, payment, credit card authorization, and cancellation policies.  
 

CANCELLATION FEE:  
In the off-season, we only charge back a $30 administration fee (or 30% of booking cost, whichever is higher), to the customer for cancellations that are completed  a minimum of 72 hours in advance of their arrival date.
 
We do, however,impliment full charges for anyone who makes a last minute cancellation, (leaving the motel with an empty room that is not open long enough to generate a replacement reservation.)

CANCELATION POLICY:

IF YOU BOOK A ROOM ON OUR WEBSITE, AND THEN DECIDE TO CANCEL YOUR BOOKING, YOU MUST SEND US AN EMAIL INDICATING  THAT YOU WOULD LIKE TO CANCEL YOUR ROOM RESERVATION, SO THAT THERE IS A RECORD OF THAT CANCELLATION.
 
IF YOU DECIDE TO CANCEL YOUR RESERVATION, AFTER 2 pm, (LESS THAN 72 HOURS BEFORE YOUR SCHEDULED ARRIVAL), YOUR PRE-AUTHORIZED CREDIT CARD WILL BE CHARGED FOR THE COST OF YOUR COMPLETE RESERVATION. (Unless we happen to rent the room to a last minute walk-in).

If the room is rented to a replacement guest, before 9pm on your expected date of arrival, then there will only be an Administration/Cancellation Fee. of $45.00 CAD.

ANYONE WHO MAKES A RESERVATION LESS THAN 72 HOURS BEFORE THE CHECK-IN DATE MUST GUARANTEE THEIR ROOM RESERVATION, SO THAT WE ARE NOT BLOCKING A ROOM THAT COULD BE RENTED TO ANOTHER POTENTIAL CUSTOMER.
 
THERE IS NO EXCEPTIONS TO THIS POLICY.

 

Group reservations are subject to separate cancellation and deposit policies, and may vary from our standard cancellation policies. Please contact us directly to discuss these restrictions.

IF YOU DECIDE TO CANCEL YOUR RESERVATION, PLEASE EMAIL US AT info@rycrofthotel.com

If you decide to cancel at the last minute, regardless of the reason, please do not call the front desk to negotiate a refund.
 
The front desk personnel are instructed that there will be NO EXCEPTIONS to our cancellation policy (aside from having the customer produce a legitimate death certificate of a close family member).  
 
Front desk personelle are not authorized to negotiate special refund conditions.

NO SHOW: 
If the customer reserves a room and they are a NO SHOW, we reserve the right to charge the customers credit card for the full duration of their reservation (including taxes).

HIGH-SEASON CANCELLATION POLICY

In the high season (Sept 30 - May 30), the Rycroft Hotel adheres to a strict NO REFUND POLICY, UNLESS THE ROOM IS CANCELLED A MINIMUM OF ONE WEEK IN ADVANCE (TO ENSURE THAT THERE IS TIME FOR ANOTHER GUEST TO FILL THAT PARTICULAR ROOM).

Due to the high demand for rooms near Ryroft, during the busy oil patch season, (combined with the fact that the Rycroft Hotel has the best prices, per person, for accommodation, within 200 km of anywhere), the high-season cancellation policy dictates that THERE WILL NOT BE ANY REFUNDS GRANTED FOR ROOMS THAT ARE NOT CANCELLED, IN TIME TO BE REFILLED BY ANOTHER GUEST. 

Because we have the best prices per head of any place within 200 miles anywhere, this Hotel is 90% fully booked, for the entire high-season, and we can not justify giving refunds to guests who block rooms, and then expect to cancel (last minute), and expect to not have to pay anything.

Sorry for the inconvenience, but we have to protect the integrity and longevity of this business, (contending with a very short busy season).

If you do decide to cancel the room, we will do our best to get another guest into the room, so that you are entitled to a refund, but we can not guarantee that the room will be filled with another guest (especially if the room is cancelled only a week or two before the check-in date), and we will not refund your money until after your scheduled check-out date, (once we have confirmation that another guest actually stayed in the room that you originally reserved).

 

If we do get another guest into the room, then we only charge back a $30 administration fee (or 30% of booking cost, whichever is higher), to the customer, to cover costs of processing your reservation, costs of processing your cancellation, and banking fees that go along with that process.


PAYMENT POLICY: 
A valid credit card is required to secure your reservation.  Pre-authorization of your credit card, for the cost of your entire stay, (including taxes), will be required, at the time, of reservation.

****If paying cash, pre-payment for the room stay, (including taxes), plus a $250 damage deposit must be paid, in cash, before your guaranteed room reservation will be accepted****

All remaining incidentals will be paid for at the hotel, at check-out time. If there are any outstanding costs incurred that have not been cleared up at check-out time, then we reserve the right to charge the customer's credit card.

TERMS AND CONDITIONS OF YOUR STAY:

    LIABILITIES: The guest acknowledges joint and several liabilities for all services rendered until full settlement of bills. The guest also agrees that they are personally liable for all charges incurred, and confirm that my responsibility and liability in that regard is not waived or released in any way.
    DAMAGES: Guests will be held responsible for, and required to pay for, any loss or damage to furniture or equipment, provided in the accommodation. We reserve the right to charge the guest for damages, and to charge $100 if the guest did not report the damages. 


    LOST OR STOLEN ITEMS:  The Rycroft Hotel and/or the management accept no liability and shall not be responsible for any loss or damage of the guest's personal items, and guests remain solely responsible for the safekeeping of any such items.
    ADDITIONAL CHARGES:  I acknowledge that I am personally liable for additional charges incurred at the Rycroft Hotel (i.e. mini bar charges, additional charges for extra people staying in the room, etc...)
    KEYS:  Lost or failure to return keys will be charged at $50. Lost TV & Cable remotes will also be a charge of $50.00
    NO-SMOKING: Smoking in the rooms carries a penalty charge of $400.00  Violation of this policy may result in an eviction, without refund.
    NOISE LEVELS: NO NOISE AFTER 10pm. Violation of this policy may result in eviction from the property, without refund.
    ITEMS LEFT BEHIND: We can accept no responsibility for items left behind after you have departed. 
    WIFI: We offer free NON-SECURE Wi-Fi, for our guests’ use. Use at your own risk.
    PRE-AUTHORIZATION INFORMATION: A pre-authorization form must be filled out by the credit card holder if card holder is not present.
    PETS: WE ALLOW SMALL PETS ONLY. There is a $10 charge per pet. Failure to report your pet during check-in will result in a $50 charge.

    EXTRA PEOPLE IN THE ROOM: All of our rooms have a base price based on 2 adults per queen bed. Any extra adults or children will incur additional charges of $10 per adult and $5 per child per night.

ALL OF OUR TERMS AND CONDITIONS HAVE TO BE AGREED UPON, IN WRITING, AND BY SIGNATURE, ON THE REGISTRATION CARD, UPON CHECK IN.

We like to encourage customer feedback!  If you have any questions or comments regarding these policies, terms, or conditions, please do not hesitate to call or email us.

ROADHOUSE APPETIZERS  CHICKEN WINGS  6 pc 7.95 » 12 pc 14.95 » 24 pc 27.99  Mild · Medium · Hot · Franks Buffalo · BBQ · Salt & Pepper · Sweet & Sour · Honey Garlic Honey Mustard · Thai Sweet & Spicy · Lemon Pepper · Breaded  BONELESS DRY GARLIC RIBS 12.95  Breaded boneless riblets with any flavour you like  BONE-IN DRY GARLIC RIBS  12.95  Chunks of piggy ribs with any flavour you like  POUTINE  Single Serving 9.95 » Basket of Fries 12.95  CACTUS CUT POTATO CHIPS 9.85  Plate of crispy fried potato chips, served with sour cream or ranch dip  CHICKEN NUGGETS or CHICKEN STRIPS or ONION RINGS  Small 6.75 » Basket 9.75  MOZZA STICKS (8) 12.5 AUTHENTIC MEXICAN-STYLE NACHOS Regular 16.99 » Spicy Beef 19.99 *Fresh made tortilla nachos, sauteed ground beef, onions, green peppers, olives & cheese ROADHOUSE NACHOS Regular 24.99 » Spicy Beef  26.99 * Fresh made tortilla nachos, sauteed ground beef, pepperoni, sala,mi, onions, mushrooms, green peppers, olives & cheese * Spicy Beef Nachos - fixings are sauteed in Franks Hot Sauce with the addition of jalapeno SMALL KAHUNA PARTY PLATTER 16.99 Battered Chicken Strips » 4 Large Deep-Fried Shrimp » 6 Mozza Sticks Onion Rings » Choice of Breaded Boneless Dry Ribs or Bone-in Dry Ribs BIG KAHUNA PARTY PLATTER 23.50 4 Battered Chicken Strips » 8 Large Deep-Fried Shrimp » 8 Mozza Sticks Onion Rings » Choice of Breaded Boneless Dry Ribs or Bone-in Dry RibS SOUPS & SALADS All salads come with your choice of Ranch Dressing, Thousand Islands, Italian or Caesar SOUP of the DAY 8oz 3.50 » 12oz 4.75 AUTHENTIC MEXICAN-STYLE TACO SALAD Italian-Style Wedding • Minestrone Beef Barley • Loaded Baked Potato Comes with a homemade bun or upgrade to our grilled sandwiches KLONDIKE CHILI 8oz 4.50 » 12oz 5.75 Comes with a homemade bun GARDEN SALAD Sm 5.99 » Lrg 9.99 Lettuce, tomatoes, cucumbers, onions, ham & cheese CAESAR SALAD Sm 7.25 » Lrg 11.25 Romaine lettuce, bacon bits, parmesan cheese, croutons, dressing, comes with garlic toast CHICKEN or SPICY CHICKEN CAESAR SALAD Sm 10.75 » Lrg 15.75 Caesar salad with pre-cooked chicken or spicy chicken, comes with garlic toast Regular 13.99 » Spicy Beef 15.99 * Fresh made tortilla nacho bowl, filled with chopped iceberg lettuce, sauteed taco beef, tomatoes, onions, green peppers, fresh homemade tortilla chips, & cheese ROADHOUSE TACO SALAD Regular 21.99 » Spicy Beef 23.99 * Fresh made tortilla nacho bowl, filled with chopped iceberg lettuce, sauteed taco beef, pepperoni, salami, onions, mushrooms, tomatoes, green peppers, fresh homemade tortilla chips, & cheese * Spicy Beef Nachos - fixings are sauteed in Franks Hot Sauce with the addition of jalapenos GARLIC TOAST (2) 2.99 With cheese 4.49 ROADHOUSE BURGERS All hamburgers are homemade½ pound burger patties, served with a toasted bun & are "choose-your-own" toppings - ketchup, mustard, relish, lettuce, tomato, onions, pickles & mayonnaise. Served with daily soup, tossed salad, fries or onion rings. Upgrade to battered country-style home fries 1.00 • Upgrade to a caesar salad 2.00 HAMBURGER 13.50 Good old burger CHEESEBURGER 15.50 Good old burger with shredded marble cheese ROADHOUSE BURGER 16.50 Our loaded burger with sauteed mushrooms, onion, pepperoni & salami GRILLED CHICKEN BURGER 15.50 Grilled chicken breast cooked with BBQ sauce & lemon pepper SPICY GRILLED CHICKEN BURG R 15.50 Grilled chicken breast cooked with Franks Red Hot sauce & lemon pepper Add cheese 1.50 • Add extra beef patty 2.50 Homemade zero carb, ½ pound burger patties LETTUCE WRAPPED HAMBURGER 5.25 With sauteed mushrooms, onions & mayo LETTUCE WRAPPED CHEESE BURGER 5.75 With sauteed mushrooms, onions, mayo & cheese LETTUCE WRAPPED ROADHOUSE BURGER 6.75 With sauteed pepperoni, salami, mushrooms, onions, mayo & cheese ROADHOUSE PIZZA Sm 10" Med 12" Lrg 14" CHEESE PIZZA: 15.95 22.95 27.95 ANY TWO TOPPINGS PIZZA 17.95 24.95 30.95 HAWAIIAN 17.95 24.95 30.95 Ham &  ineapple DELUXE 18.95 25.95 31.95 Onions, green peppers & mushrooms BBQ CHICKEN 18.95 25.9532.95 Grilled chicken, bbq sauce & onion SPICY CHICKEN 18.95 25.95 32.95 Grilled chicken with franks hot sauce, onions & green pepper, MEAT LOVERS 18.95 25.95 32.95 Pepperoni, salami, ham & Italian sausage PUERTO EL PASO PIZZA Chorizo sausage, seasoned ground beef, onions, 19.95 26.95 33.95 jalapeno peppers & fresh tomatoes BACON DOUBLE CHEESEBURGER PIZZA Seasoned ground beef, onions, dill pickle slices & fresh tomatoes 19.95 26.95 33.95 DELUXE SEAFOOD PIZZA 19 .95 26.95 33.95 Ham, pepperoni, shrimp , green peppers, onions & mushrooms ROADHOUSE PIZZA 19.95 16.95 33.95 Pepperoni, ham, salami, mushroom, onion & green pepper Add vegetable toppings Add meat or cheese toppings ROADHOUSE DINNERS All dinners come with your choice of fries or baked potato & salad or steamed vegetables. Shrimp sauteed in garlic butter & lemon pepper PIGS & PRAWNS DINNER 19.85 Soup of the day, 1 BBQ pork chop, 1/2 lb (+/-20 pcs) of shrimp, salad or vegetables SURF & TURF DINNER 23.85 1 BBQ 8oz steak, 1/2 lb (+/-20 pcs) of shrimp, garlic toast, salad or vegetab les  HUNGRY MAN SURF & TURF DINNER 26.85 Soup of the day, 1 BBQ 10oz steak, 1/2 lb (+/-20 pcs) of shrimp, salad or vegetables  ROADHOUSE  FAVORITES  STEAK SANDWICHES 6oz steak with garlic toast & fries or baked potato 12.95 8oz steak with soup of the day, garlic toast & fries or baked potato 17.95 10oz steak with soup of the day, salad, garlic toast & fries or baked potato 22.95 BATTERED HOME FRIES Single Serving 5.75 » Basket of Fries 8.25 HOMEMADE FRESH-CUT FRENCH FRIES Single Serving 4.75 » Basket of Fries 6.75 KFC STYLE DRUMSTICKS & COUNTRY-FRIED HOME FRIES 6 Flavoured or Breaded Wings 16.99 12 Flavoured or Breaded Wings 21.99 LARGE BUTTERFLIED BREADED SHRIMP & COUNTRY-FRIED HOME FRIES 5 Pes 11.99 » 10 Pes 18.99 BATTERED FISH & COUNTRY-FRIED BATTERED CHIPS 1 Pee 13.95 » 2 Pes 16.95 BATTERED FISH & HOMEMADE FRESH-CUT FRIES 1 Pee 12.95 » 2 Pes 15.95 BREADED POPCORN SHRIMP & COUNTRY-FRIED BATTERED CHIPS Single Serving 13.95 » Double Serving 16.95 POPCORN SHRIMP & HOMEMADE FRESH-CUT FRIES Single Serving 12.95 » Double Serving 15.9 FONDUE MENU Fondue parties (over 2 PEOPLE) are by reservation only CHEESE FONDUE for TWO 28.95 Swiss cheese, wine, Kirsch & bread cubes COMPLETE FONDUE DINNERS (min 2 ppl} Soup of the day or a tossed green salad with your choice of dressing Cheese fondue Each person may choose one of the four courses listed below Chocolate fondue with fresh fruit FONDUE MAIN COURSE Beef & Free-Range Chicken (170-gram portion of each) 37.95 per person Beef & Prawn Fondue Dinner (170-gram portion of each) 39.95 per person Beef & Scallop Fondue Dinner (170-gram portion of each) 39.95 per person Chicken & Pork Fondue Dinner (170-gram portion of each) 37.95 per person Add to your fondue Beef Chicken or Pork 2.95 per 30 grams Prawns & Scallops 5.95 per 30 grams Rice 2.99 Garlic Toast (2) 2.99 WEEKLY SPECIALS Dine in  5OC/Wing Take-out » Delivery .SOC/Wing* *with a minimum purchase of $10, for any other item(s) in restaurant, liquor store, or convenience store) Kids & adults alike are welcome to share their singing & instrumental talents together & make music in a "no-pressure, no judgement" environment, where everyone gets to share their musical talent! FRIDAY Unlimited Sauteed MEDIUM SHRIMP (in house) .35C/shrimp FRIDAY Unlimited Sauteed JUMBO SHRIMP (in house » delivery) 1.25/shrimp Shrimp, sauteed in garlic butter & lemon pepper, served all night long Kids & adults alike are welcome to share their crib playing skills in a friendly afternoon crib tournament. A crib tournament geared to wards pairing the younger kids & seniors together for the ultimate team prize.... CRIBBAGE KINGS for the WEEK! SATURDAY All you can eat PIZZA (noon to 6pm) » (in house) 14.99 per person In the pub, (for adults only), is the "BETTING-FOR -SKILL " tournaments; »  FOOSEBALL » 8-BALL POOL (Vegas rules) » 301 DARTS (Vegas rules) Play will begin at 6pm & will continue until there is winners to declare. Depending on the turnout, we will either play singles or team up & play doubles. There is a $5 entry fee per person for each tournament & players are welcome to join more than one tournament on the same night! Round Robin tournament play, with semi- finals & finals to determine who will be the winner ! WINNERS TAKE ALL! SATURDAY All you can eat PIZZA (6pm to 12am) » (in house) 14.99 per person  phone 7808766676  7807653601 7807653026 7807652299